> For the complete documentation index, see [llms.txt](https://guides.levelmu.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.levelmu.net/first-steps-to-play/f.a.q-account.md).

# F.A.Q Account

## Account Information:

{% hint style="info" %}
Web Account: Does not log into the game. It is used for management only.\
Sub-Account: It is used to log in to the game.
{% endhint %}

## Dashboard Information:

{% hint style="info" %}
Dashboard is a tool so you can manage all your Sub-Accounts in the same place. Including the services available on our server.
{% endhint %}

## Donate Information:

{% hint style="info" %}
Your donations are linked to your website account and the credits can be distributed by you to each Sub-Account.
{% endhint %}

## Reward Quest Web:

{% hint style="info" %}
Redeemed item rewards are sent to your Gremory Case. just press \[K] inside the game.
{% endhint %}

## Vote Reward:

{% hint style="info" %}
Rewards for votes will be sent once every 12h. Even if you try to vote more times, you will not receive a reward. We would like to thank you for your votes, this will help the server.
{% endhint %}

## Vip Information:

{% hint style="info" %}
You can buy different VIPs for your Sub-Account. With only 1 VIP at a time on different accounts, if the VIP cancels, a fee will be charged in credits for the time used and the remaining time will be refunded in credits.
{% endhint %}

## I didn't receive my credits:

{% hint style="info" %}
Credits are added automatically after payment confirmation. In case of delay in delivery, the reasons lie with your bank. Contact our Facebook/Web/Discord support and we will resolve the issue for you.
{% endhint %}

## Change Class:

{% hint style="info" %}
This service is used to change your class to any other. Items are not exchanged.
{% endhint %}

## Change Password:

{% hint style="info" %}
There are 2 types of password change.

1- Change web password for web account only. 2- Change game password only for sub-account to log in to the game.
{% endhint %}

## Change Email:

{% hint style="info" %}
This service is disabled and we will not exchange emails after registration.
{% endhint %}

### Account Settings:

{% hint style="info" %}
All management of your sub-accounts is available through your web account; switch between your sub-accounts, logs, security, etc.
{% endhint %}

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